Blog

Intelligent bots in a business environment

Frederick Dierickx
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Just imagine the many options bots could provide within a business environment, such as service in a company’s administrative departments. For example, in a secure Office 365 environment with authentication. HR-related bot activities: Requesting leave; Requesting the number of remaining holiday days; Questions about submitting your expenses (e.g. for new employees). Project and team-related queries (e.g.: […]

MyAnalytics in Office 365: Your right hand in time management

Staf Laenen
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In Office 365, the place to find your shared documents is Delve. However, you’ll also find an odd man out: MyAnalytics. One click displays a screen that analyses your work performance in great detail. This applies to all programs linked to Office 365, such as your emails, calendar … MyAnalytics: to measure is to know […]

10 OneNote Tips on how to become a pro

Tom Ysewyn
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Once you start taking notes in OneNote, you can leave your old notebook at home when you go to a meeting or a training course. OneNote lets you jot down everything you need to remember at the speed of light. But how fast is your “lightning speed”? Are you ready to switch to the speed […]

Intelligent bots in a customer and marketing-oriented environment

Frederick Dierickx
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In a business-to-customer environment, you can provide customers with superlative assistance using chatbots: They can be a customer-friendly alternative to the traditional multi-click menu structures of websites or apps. You can answer customers’ questions – even outside of office hours – and link automatic actions to the answers without the need for human intervention. You […]

SharePoint Design Tip: should you use folders?

Laurent Van Eesbeeck
SharePoint has the reputation of being this tool in which you’re not supposed to use folders. “What exactly is wrong with folders?”, I get asked that question many times by different types of SharePoint users so I decided I’d illustrate some possible issues with using folders. Suppose that your company provides two services, A and […]

How to implement Office 365?

Walter De Roeck
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From project to program Office 365 is a set of software and cloud services that enhances employees’ productivity. You can choose the elements you need for your specific application. Most companies have their own unique way of using Office 365, and so every company has a different approach to implementing Office. I have observed two […]

Take the next step to cloud and innovation

Frederick Dierickx
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IT departments are shifting their focus from operational management to business transformation in order to support and inspire their business to use new technologies. Or, to put it another way… this expectation is becoming increasingly prominent in businesses. When I talk to IT managers and employees, I notice they have an enormous desire and enthusiasm, […]

SharePoint Tips for Site Members: Manage Alerts

Laurent Van Eesbeeck
Keep an eye on your SharePoint libraries with Alerts If you’re working with lists and/or libraries in SharePoint you’ll most likely want to keep a close eye on possible changes, made by either yourself or your co-workers. SharePoint therefore offers you a great functionality called ‘Alert me’. You can configure them as you please and […]