In the realm of IT, disasters can be a disruptive force, and your response speed and efficacy can significantly influence your business continuity. Thats why you need a robust suite of stand-by services to provide the support and resources you need when disaster strikes.
Round-the-clock engineering expertise
At the core of our stand-by services is our dedicated team of proficient engineers, available 24/7 to address your needs. Be it a minor glitch or a full-blown disaster, our engineers are ever ready to guide you. They help you to restore operations swiftly to minimize downtime.
With extensive knowledge across various DRaaS solutions, such as VMware DRaaS, our team can provide the precise support you need, tailored to your specific recovery needs.
Proactive managed services
In addition to stand-by support, we also offer comprehensive managed services, crafted to proactively address and prevent IT mishaps. Our managed services portfolio includes:
- Regular Updates: We routinely update your wave-based action plans and recovery scenarios so they stay effective and relevant.
- 24/7 Replication Monitoring: We diligently monitor the data replication between your primary and disaster recovery environments. Ensuring data accuracy, up-to-date information, and readiness for recovery when needed.
- Round-the-Clock Service Desk: Access to our 24/7 service desk for any DR-related issues provides quick, expert support to help you swiftly address challenges and mitigate operational impact.
- Monthly Reporting and Documentation Updates: Stay informed with regular updates to your documentation and comprehensive reports. Going from cost replication, forecasted actions, and actions taken.
A trustworthy ally for Your Business Continuity
We understand the criticality of business continuity to your success. That’s why our stand-by and managed services are designed to offer you the peace of mind, resources, and support you need to navigate any IT calamity.
Our commitment to end-to-end disaster recovery management and support makes us a reliable partner in reinforcing your business against disruptions.