Xylos brands

How to implement Office 365?

From project to program

Office 365 is a set of software and cloud services that enhances employees’ productivity. You can choose the elements you need for your specific application. Most companies have their own unique way of using Office 365, and so every company has a different approach to implementing Office.

I have observed two different trends:

  1. Some companies want to reduce complexity by splitting the implementation into smaller parts. They define the migration as separate projects. For example, one project to migrate Exchange to the cloud, and another project to provide their account managers with the mobile applications, and yet another project to... After some time, these companies will come to the conclusion that their Office 365 implementation was not successful. Because there is no coherence, users do not realise the added value. Also, it will cost you a lot of extra work to get everything to run properly.
  2. Other companies wish to reduce the complexity by limiting everything as much as possible. They understand that all the programs form one integrated unit, but try to minimize the different components as far as possible. After some time, these companies will also come to realise that their implementation of Office 365 has not provided the results they were hoping for. On the one hand, this is because they lack the functionalities, and on the other hand because they don't use them. This requires a lot of additional retrospective work to ensure that everything runs efficiently.

A much better approach is to merge both procedures. Have the courage to think and act on a large scale, while doing so in a controlled manner. You can do this by approaching your Office 365 implementation not as a project, but as a program. Define the different tracks or sub projects in your program. Pay close attention to timing and interdependence between the different tracks. Deal with activities that are specific for one track within that specific track. This allows you to define horizontal tracks (such as Exchange, Sharepoint and OneDrive for Business) and vertical tracks (user adoption and security). All interdependencies between the different horizontal and vertical tracks can then be managed more easily at a program level. You will find that this approach leads to the desired results.

Want to implement Office 365 the right way? Contact me at +32 3 543 75 61 or Walter.De.Roeck@xylos.com to make an appointment.

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