In a business-to-customer environment, you can provide customers with superlative assistance using chatbots:
You could also integrate the use of a bot into websites or apps, in order to:
There are various apps that allow you to do your shopping online or save shopping lists. But, you could take that a step further. A “sommelier bot” would be able to update dishes, and, to complement these, suggest a suitable wine. The bot can be based on the wines the supermarket offers, or the ingredients of your dish, your preferences and the price range. You could even link visual ideas and spoken instructions.
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