Xylos brands

Azure App service 3 blogposts

Intelligent bots in a business environment

Just imagine the many options bots could provide within a business environment, such as service in a company's administrative departments. For example, in a secure Office 365 environment with authentication. HR-related bot activities: Requesting leave; Requesting the number of remaining holiday days; Questions about submitting your expenses (e.g. for new employees). Project and te…

Intelligent bots in a customer and marketing-oriented environment

In a business-to-customer environment, you can provide customers with superlative assistance using chatbots: They can be a customer-friendly alternative to the traditional multi-click menu structures of websites or apps. You can answer customers’ questions - even outside of office hours - and link automatic actions to the answers without the need for human intervention. You can pr…

Intelligent bots: better service, higher productivity, smarter products

User-focused Last year, I placed an online order at around 23h00. After pressing the ‘Complete order’ button, I suddenly realized I had selected the wrong colour smart watch. So there it is… it's 23h00 and you think: “Now what?” I was already resigned to the familiar scenario: receiving the wrong product, creating and printing the return label, taking the package back to the courier and orderin…