Xylos brands

Unified Communications 5 blogposts

Smooth business communication means more than just having landlines in the workplace. Nowadays, it’s important that colleagues can contact each other anytime, anywhere – at home, at work or even on the road. To help you find your way around the world of Unified Communications, where the integration of written, voice and video communication is key, our bloggers keep you up to date on the latest updates for communication platforms such as Skype for Business, Microsoft Teams and Anywhere365.

4 questions about the update on Auto Attendant and Call Queue for Teams & Skype for Business

This month (May 2019), Microsoft successfully completed the service updates on Auto Attendant and Call Queue for Microsoft Teams & Skype for Business Online. Curious about what’s changed? We’ll talk you through it with four questions and answers:

The Intranet is back on the map

Thomas Vochten
14/05/2019

The efficiency of an organisation hinges on the way in which employees work together. But how do you encourage people to collaborate? Enter the Intranet.

All you need to know about the new Microsoft Surface Hub 2S

Kristof Maes
18/04/2019

On Wednesday April 17, Microsoft and Steelcase launched the new Microsoft Surface Hub 2S solutions at the ‘New Work, New Rules’ event in New York City. Let's take a look at the technological details, the price and the product roadmap. 

How do I optimise my dialogue management? 3 keys for Anywhere365

Kristof Maes
23/03/2019

Customer satisfaction is a crucial aspect of dialogue management. But how do you manage questions and calls efficiently? It’s not likely that a custom-made solution will randomly fall into your lap. Fortunately, we do have one for you. Let’s dive into Anywhere365 and discover the 3 keys to stellar customer service.

We are ready for Microsoft Teams Intelligent Communications

Kristof Maes
11/01/2019

We are ready for 2019, and for Microsoft Teams Intelligent Communications! Let's dive into our offering.