Everything starts with efficient communication

Unified Communications? Xylos helps you get started.

An increasing amount of companies are stepping out of traditional office environments because employees are becoming more mobile every day: they want to work anytime, anywhere and on any device - without compromising on internal or customer communication, of course. This development makes efficient communication more crucial than ever to keep your organisation working smoothly.

At Xylos, we focus our IT service exclusively on designing, installing and managing Unified Communications and integrated communication platforms. Unified Communications (UC) integrates speech, written information and video communication to optimise communication between employees and customers. Anytime. Anywhere.

YES, I want an integrated communication platform

A changing digital world

How Xylos distinguishes itself? We focus on our end user. We believe the end user should be able to get the most out of their ICT systems and applications to increase their personal productivity - and the significant amount of time saved, increased efficiency and better customer service that come with Unified Communications are major competitive advantages for your business.

What can we do for you?

Presence

‘Do Not Disturb’ or ‘Available’: your status is visible on all UC devices in the meeting room, such as desktops, smartphones and other mobile devices.

Instant messaging

We use IM apps to make each conversation with customers or colleagues personal and direct.

Voice communications

From classic phones to intelligent messaging and VoIP solutions: with us, you can choose what suits you best

Team collaboration

Looking for a made-to-measure collaboration system? We’ll boost teamwork in your business with our cloud-based collaboration tools, such as Skype for Business and Microsoft Teams.

Video communications

Looking to upgrade your video conference room? We provide Video Conferencing-as-a-Service (VCaaS) and install the necessary audio, video and content collaboration equipment in the meeting room. With us, you’ll enjoy worry-free intelligent meetings anytime, anywhere.

Customer interactions

From classic fax or e-mail communication to modern chatbots or social media tools: a call centre or receptionist solution, such as advanced phone rotation, is crucial to make your customer interactions as smooth as possible. We offer clear-cut solutions for your customer communication and provide IVR follow-up.

Network readiness

Are you ready for the newest communication options? We’ll carry out an assessment to prevent network problems or other communication issues.

Public / private cloud

Would you prefer a public or private cloud solution? After structuring your needs in an IT roadmap, we’ll determine which option suits you best: communicating partly or fully in the cloud – or not using the cloud to communicate at all.

In the spotlight: Reynaers innovates with VoIP-over-WiFi in 12.5-hectare warehouses

When Reynaers Aluminium’s telephone exchange had become well and truly outdated, the window and door frame manufacturer realised it was time to evolve to a new system that supported mobile working. Microsoft subscriber Reynaers opted for Skype for Business, and called on Inia to integrate the new system, who suggested a step-by-step transition. Following the successful telephony project, Inia also updated the wireless network with some 200 Aruba antennas. All the order pickers in the 12.5 hectare warehouses now make calls using VoIP-over-WiFi.

Read the case

Our partners.

            
             

 

YES, I want an integrated communication platform!