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Inia & Workstreampeople present ANYWHERE365

Program

12:00

Welcome & Lunch

13:30

Introduction ‘Inia & Workstreampeople present ANYWHERE365’

14:00

Session 1: Discover ANYWHERE365 for Skype for Business and Microsoft Teams Getting started with ANYWHERE365: on-premises or in the cloud? Functionalities Call Recording Real-time translation IVR Supervisors Reporting Wallboards Integration with CRM And much more

15:00

Session 2: Discover ANYWHERE365 Enterprise Plus Edition New options for even better availability Multi Services UCCs Nested UCC Failover Intelligent integrations based on AI & ML Audio Conversation Transcript to CRM Backoffice Machine Learning Based Routing Bot Framework integration & Self-learning Bots Azure Cognitive Services & Cortana Intelligence (real-time translation during chat conversations, real-time translation during audio conversations, Image Based Routing, IVR speech to text, Transcriptions and Emotion Recognition)

16:00

Q&A

16:30

Reception

This event has already taken place.

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