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Digital User Care
Workplace as a Service by Xylos

A workplace consists of employees with objectives, deadlines and challenges. To live up to these, they tend to implement their own ways of working. Inconsistent ways of working lead to impediments for your organization and customers, sooner or later. Especially, in digital workspaces like Microsoft 365 with all of its components.

You need alignment: a fully managed digital environment with proper focus on your digital workers. That’s how we deliver Workplace as a Service.

100% happy efficiency for people. 0% burden for your IT.

Environment
management

We support and maintain the back-end workplace environment.

End-user
support

We help your people through technical and functional support.

End-user
upskilling

We enable your people with coaching and learning tools.

Devices
& Mobility

We handle, care for and deliver PC- and mobile devices.

Let’s take care of your workplace, today.

→ Included in your Digital User Care package:

  • An onboarding journey to transition your IT to the unburdened workplace.
  • A governance strategy to minimize clutter and maximize productivity.
  • A roadmap to be ready for the future needs of your workplace.

Avoid this:

What is
Workplace as a Service?

(Modern) Workplace as a Service (or WaaS) is a new spin on the traditional ideas of Software as a Service (SaaS) and Device as a Service (DaaS). It aims to unburden your organization from daily IT operations, by managing it from the cloud.

Download your printable summary of Digital User Care here

One, fixed monthly fee. 3 key benefits:

Streamlined
Procurement

We identify precise persona’s that work in your organization, and design a best-fit workplace package for each. You get a one-stop-shop for procurement, deployment, and management of your technology.

Efficient
Device Management

We keep your teams productive, in every work setting. How? By always ensuring the right software and hardware are matched with the right services. You get a fully managed Microsoft 365 communication and collaboration suite.

Cost-effective
process

Digital User Care applies transparency in budgeting and billing. You get a monthly fee per user. That way we reduce the overall costs and ensure your organization only pays for what is actually being utilized.

Customer testimonial

Versele Nutrition Group has been tasting and appreciating one particular component of our Digital User Care offer. Here is what CIO Koen Vandenabeele has to say about it:

Xylos’ managed services help us to focus on our own business. We never need to be concerned about our infrastructure backbone. We can fully count on it being 100% available, at all times.

It is very reassuring to know the Xylos team guards over our infrastructure backbone with real commitment. Just like an internal team would, they display awareness of all our business priorities. They are available and have a sense for urgency. At all times, the Xylos team applies the common sense that technical ICT server and network management requires.

Learn more about our managed services.

Simply, go here.

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