A practical guide for anyone who wants to manage Microsoft 365 as one secure, well-organised workplace, with Intune, Teams, SharePoint and people who can keep up.

Biweekly AI radar. Two summer weeks in which transparency became the theme: Anthropic builds watermarks into AI text, Spotify labels AI artists and Copilot merges into one app.

AI tools are writing more and more code. Dario Amodei, CEO of Anthropic, predicts that AI will soon write 90% of all code.

A practical guide for organisations that want to train their people in AI and Microsoft 365, and want to see it change things on the work floor.

A practical guide for organisations that want to get more out of their data, with clear agreements, a modern data platform and figures everyone can build on.

Biweekly AI radar. Two summer weeks with the news on a lower flame. Until a test model from OpenAI broke out of its sandboxed environment and hacked into another company entirely on its own. For the rest, it was less about spectacle and more about the dull work that AI is genuinely taking over today. Cheap and tailored became the sales pitch, and the big money flowed to a handful of players.

Our take on the hiring process for the service desk. A strong managed services organization runs on people who are technically strong and collaborate well under pressure. At Xylos, every hire therefore starts with culture, not the CV. Operations Director Managed Services Michael De Bruyn explains how that works, and why he has strong opinions about it.

In our blogs, we often talk about the technology behind AI: models, tooling, infrastructure and security. Makes sense, since that's where much of our expertise lies. This time, we deliberately flip that around and shift the focus from what AI can do to what AI does to people. Because the hardest question in an AI project is rarely technical. It's about people: do you bring them along, and do they trust what's changing?

You may have seen it pass by this week: an OpenAI AI model broke out of its sandboxed environment during a test and hacked its way into another company's systems. Sounds like a movie plot, but it really happened.

A practical guide for anyone reviewing their infrastructure: which workloads move to the cloud, which stay close and how to keep costs under control.

Biweekly AI radar. Two weeks in which the conversation shifted from which model is smartest to how you let AI keep working independently without the bill spiraling out of control.

We previously flagged that Microsoft 365 prices would rise as of July 1, 2026. That date has now passed.