An AI tool that takes over your mailbox and your CRM in five minutes sounds tempting. What you give away in those five minutes is something no demo shows you.

Your people are already using AI extensively, and you want to know how to keep that manageable. You are not alone in that.

AI model prices are dropping fast, and for anyone building with AI today, that is good news. Behind those discounts, though, is a market that still runs largely on investor money.

Biweekly AI radar. Two weeks in which AI agents went wrong outside the test lab for the first time. OpenAI paused the training of its most powerful models for the second time in three months.

AI agents book appointments and coordinate supply chains. Soon they will also help negotiate your mortgage or your contracts.

Biweekly AI radar. Two weeks in which the makers of AI pulled the emergency brake themselves. Top people from the big labs openly call for a slowdown, while new models mainly get cheaper.

Putting an application behind a legacy VPN does not make it safe. You hand every remote laptop a key to the whole building, while the perimeter it is meant to protect has not existed for years.

Biweekly AI radar. Two weeks in which the assistants themselves changed: OpenAI replaces Custom GPTs with skills and Claude got its own browser.

Biweekly AI radar. Two summer weeks in which transparency became the theme: Anthropic builds watermarks into AI text, Spotify labels AI artists and Copilot merges into one app.

AI tools are writing more and more code. Dario Amodei, CEO of Anthropic, predicts that AI will soon write 90% of all code.

Biweekly AI radar. Two summer weeks with the news on a lower flame. Until a test model from OpenAI broke out of its sandboxed environment and hacked into another company entirely on its own. For the rest, it was less about spectacle and more about the dull work that AI is genuinely taking over today. Cheap and tailored became the sales pitch, and the big money flowed to a handful of players.

Our take on the hiring process for the service desk. A strong managed services organization runs on people who are technically strong and collaborate well under pressure. At Xylos, every hire therefore starts with culture, not the CV. Operations Director Managed Services Michael De Bruyn explains how that works, and why he has strong opinions about it.