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Managed Services for Enterprise
Workplace, infrastructure and hybrid cloud, security and SOC, adoption and strategic lifecycle management. With C-level involvement, depth in your sector and a team that makes your investments pay off in practice.
Do you recognise these challenges?
Operational building blocks keep your IT running. Over the long term a strategic layer comes on top that plans, budgets and accounts for it. Xylos takes on that layer too, however many building blocks you buy.
Too many kinds of expertise for one team?
Your workplace, on-prem and cloud infrastructure, your security, identity and adoption. Every domain demands in-depth expertise, but no internal team can cover everything equally well.
Who keeps compliance and budget under control?
NIS2, ISO 27001 and multi-year budgets demand as much attention as day-to-day operations, but there is often no time for that.
Tools paid for, but users drop out?
The licences are running, but without active guidance your people never use them to the full.
What we do for your organization
A productive, secure, and up-to-date workplace for every employee: workplace management and device lifecycle management, updates, patching and monitoring, functional M365 support, onboarding/offboarding, and a regular on-site presence.
A reliable, scalable, and cost-efficient hybrid infrastructure: monitoring and management of public, private, and hybrid clouds; backup, restore, and business continuity; cost governance and cloud optimization; modernization advice; and a permanent on-site presence.
A secure enterprise, monitored 24/7: endpoint security (Defender), identity and access management (Entra ID), hardening and compliance baselines (NIS2, ISO 27001), 24/7 SOC via Eye Security, incident response and ransomware insurance, phishing simulations and awareness training.
Maximum ROI through sustainable adoption: tailored tips and microlearning, coaching and change support, fewer tickets, higher productivity, and measurable impact through reporting.
Experienced consultants working as part of your own team, locally or nearshore.
Specialists for the duration of a project
Structural team expansion with a permanent team
Reinforcement of your service desk
Strategic policy: beyond day-to-day management
Operational building blocks keep your IT running. Over the long term a strategic layer comes on top that plans, budgets and accounts for it. Xylos takes on that layer too, however many building blocks you buy.
Lifecycle planning
We map the lifecycle of your hardware and software, plan replacement and upgrades over several years and prevent cost peaks from reactive purchases.
Multi-year budget forecasting and cost governance
You get a view up front of investments and operational costs over three to five years, with scenario planning per building block. Cloud invoices are actively followed up and optimised.
Compliance and certification
We support your path towards NIS2, ISO 27001 and sector-specific requirements. Auditing becomes predictable instead of reactive.
Green IT and sustainability reporting
Energy efficiency of your infrastructure, extending the life of devices, and reporting that fits within your ESG obligations.
How we work
1. In-depth assessment
We map your IT completely: infra, security, workplace, identity, adoption level and risk points. We talk to the operational teams and to C-level.
2. Strategic plan
Based on the assessment we build a multi-year plan that aligns investments, lifecycle and compliance.
3. Continuous improvement
We manage 24/7, but we do not stand still. We challenge ourselves to make improvements in security, adoption and cost efficiency every quarter. We use AI analyses to resolve incidents faster and to recognise recurring patterns before they become a habit.
4. Strategic adjustment
Twice a year we sit down strategically with your management to set the course for the next six months.
What makes us different
Deep knowledge of your sector
You benefit from decades of experience in energy and utilities, transport and logistics, and manufacturing. We bring that domain knowledge into every project.
Involved and reachable
We work with short lines, escalate quickly and are the counterpart who helps decide. Our management sits at the table too where that is needed.
Strong onboarding and migration
We deliberately invest time in understanding, onboarding and transferring new customers. That preparation still pays off years later.
An SDM who takes responsibility
Every project has a dedicated Service Delivery Manager who looks after your interests, proactively suggests improvements and is present at every strategic conversation. A person who connects the operational reality with your IT strategy.
Satisfied customers
What large organisations ask us
Xylos manages the full IT environment of large organisations in four domains: the workplace, infrastructure and hybrid cloud, security with a 24/7 SOC, and the adoption of tools by your employees. Consultants can also reinforce your own IT team. You choose which building blocks you take. We take on the strategic layer, with lifecycle planning, budget forecasting and compliance, regardless of the number of building blocks.
Yes, that is part of Managed Workplace: workplace administrators, device lifecycle management, updates and patching, functional Microsoft 365 support, onboarding and offboarding of employees, and a fixed presence on site. Since February 2026, for example, Xylos has been responsible for the IT service desk of Q8 in Belgium and the Netherlands, and Xylos manages the Microsoft 365 suite and the Power Platform for Brussels Airport Company.
We start with an in-depth assessment of your infrastructure, security, workplace, identity, adoption level and risk points. For that, we talk to the operational teams and to C-level. Based on it, we build a multi-year plan that aligns investments, lifecycle and compliance. We deliberately invest time in onboarding and migration, because that preparation still pays off years later.
You get advance visibility of your investments and operating costs over three to five years, with scenario planning per building block. We map the lifecycle of your hardware and software and plan replacements over several years, so you avoid cost peaks from reactive purchases. We actively follow up cloud invoices. For compliance, we support your path towards NIS2, ISO 27001 and sector-specific requirements. Xylos is itself ISO 27001 certified.
We manage your environment 24/7 and make improvements every quarter in security, adoption and cost efficiency. With AI analyses we resolve incidents faster and spot recurring patterns. You have a dedicated Service Delivery Manager who looks after your interests and proposes improvements. Twice a year we sit down strategically with your management to set the course for the next six months.
Yes. Experienced consultants work as part of your own team, with local and nearshore profiles. That can be for the duration of a project, as a structural team extension with a fixed team, or to reinforce your service desk.
Xylos has decades of experience in energy and utilities, transport and logistics, and manufacturing, and brings that domain knowledge to every project.
Ready for a strategic conversation?
We come by for a first exploration: what does your IT landscape look like, where do your priorities lie, and where can we make the difference. No obligation and concrete, you can count on that.
Also of interest to you
Managed Services for Enterprise builds on your entire IT environment. Modern Workplace and Hybrid Cloud form the operational layers, Cybersecurity watches and protects. Data & Analytics and your AI initiatives get more out of your environment. Xylos brings those layers together for you with one partner.
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Your sector, our expertise
Whatever sector your organisation works in, we speak your language. With deep knowledge of your specific market and challenges, we translate complex technology into solutions that move your business forward.
Working at Xylos
We need your talent and fresh perspective. Together we take on projects that matter, and we experiment with new technologies. We do that every day, with plenty of appetite.